Class IIITerminated · reported 2013-09-25

Benefibre, Orange Creme Chewables, 36ct and 100ct chewable tablet bottles.

Novartis Consumer Health recalled this product and the FDA reported the enforcement action on 25 September 2013 as Class III. The recall was initiated by the firm. The lot number and/or expiration date may be illegible on the outer plastic bottle packaging.

The record

Every field below is published by the FDA in the openFDA food enforcement database. Check the FDA notice before acting on any recall: this page is a reading of the public record, not a substitute for it.

Product
Benefibre, Orange Creme Chewables, 36ct and 100ct chewable tablet bottles. Foreign labeling: Novartis Consumer Health Canada Inc, Mississauga, ON.
Reason for recall
The lot number and/or expiration date may be illegible on the outer plastic bottle packaging.
Firm location
Lincoln, Nebraska, United States
Classification
Class III
Status
Terminated
Recall number
F-1907-2013
Quantity
70,380 units
Distribution
Distribution was made nationwide.
Initiated
6 August 2013
Reported by FDA
25 September 2013
Terminated
4 November 2014
Firm notified by
Letter
Product codes
Lot Number and Expiration date 36ct bottle: 10101294, 12/31/2013; 10114155, 4/30/2014 100ct bottle: 10097346,8/31/2013;10104669,12/31/2013;10117018,1/31/2014;10117019, 4/30/2014;10120625,8/31/2014.

Reading this record

Five things about this record are not in the record itself, and each one changes how it should be read.

  • Class III means the FDA judged that the product was unlikely to cause harm but violated FDA labelling or manufacturing regulation. The class is assigned by an agency health hazard evaluation under 21 CFR 7.41, not by the firm.
  • The firm started this recall itself. Most FDA food recalls are voluntary, and a recall is a food safety plan working rather than failing. The circumstances in which the agency asks for one instead are set out in 21 CFR 7.45.
  • This is one of 5 records covering the same recall event. The FDA opens one enforcement record per product code, so a recall of a product line appears here many times. Counting these records as 5 separate recalls, which almost every published figure does, overstates it by a factor of 5. Every product code in this event is listed together on the record that covers the whole recall, which is the page a search engine is pointed to for all 5 of them.
  • The recall ran for 15 months, from 6 August 2013 to termination on 4 November 2014. Termination means the agency judged that all reasonable effort had been made, under 21 CFR 7.55, and it says nothing about whether product remained in circulation.
  • The FDA published the enforcement report 7 weeks after the firm began the recall.
  • Recalls of a dietary supplement run a median of 15 months, so this one was about typical for its category. Dietary supplements are regulated under their own good manufacturing practice rule, 21 CFR part 111, and they are the only food category where the dominant recall reason is an ingredient that was never declared because it is a pharmaceutical.

What this recall was for

Foreign material

A foreign material recall means something that is not food was found in food: metal, plastic, glass, wood or insect matter, usually shed by equipment during processing.

A preventive controls plan covers foreign material under the clauses below. This is where the control belongs, not a finding against any firm named on this page: a recall record states a reason, and most of these recalls were initiated by the firm itself.

21 CFR 117.40
Equipment and utensils: plant equipment designed and maintained so it cannot contaminate food with lubricants, fuel, metal fragments or contaminated water.
21 CFR 117.80(c)
Manufacturing operations: the measures that protect food from contamination during processing, including the effective ones against metal and other extraneous material.
21 CFR 117.150
Corrective actions: what a facility does when a preventive control was not properly implemented, including identifying and correcting the problem and evaluating the food for safety.

Filed under dietary supplements. A product can sit in more than one.

Other dietary supplements recalls for the same reason

These are the closest records in the corpus: the same kind of food, recalled for a hazard this record also names. Unlike the firm’s own records below, they come from different companies, which is what makes them a pattern rather than a history.

ReportedProductFirmReasonClass
2026-05-27Vitamin B-Complex, Vitamin C & Folic Acid Dietary Supplement, Net Wt. 8 FL Oz (237mL) Amber PET modern round 24-400 bottle, 47 SERVING PER BOTTLE, 24 bottles- 8 FL Oz (237mL) Amber PET modern round bottles per package, Store at room. Mnfg by: Llorens Pharmaceutical Miami, FLLlorens Pharmaceuticals International Division, Inc.Foreign object: black particulate matterClass II
2026-04-01Lucerne 2% Cottage Cheese 2% Milkfat Small Curd Vitamin A Added Grade A. Net wt.24oz. Perishable and keep refrigerated. Consumer package is a plastic cup with foil lid and clear plastic lid. UPC 0 21130 07662 8. Distributed by Lucerne Foods, Inc PO Box 99, Pleasanton, CA. Product is distributed in a 6-pack case that consists of a flat cardboard tray and clear plastic film. There are no graphics on the distribution unit. The cases are broken down and product is merchandised as a single 24 oz.Albertsons Companies LLCMetal fragments. The potential foreign object is a hard, metal (stainless steel), curled spring. Dimensions of a similar spring measure 2.27mm in cross-sectional thickness and 25.38mm in coil width. Spring ends are not sharp but may be sharp if broken/ cut.Class II
2025-03-12Biostime Kids Calm & Sleep Support Fruity Bites Probiotics and Prebiotics Fiber Sachets (gummies), Flexible Sachet packaging, Sample size package (4 Count), EXP: JUL/2025 Lot : 2413352PSFHealth and Happiness (H&H) LLC.Due to foreign object: metal balls (tiny non-magnetic metal balls measuring less than 2mm inside the gummies) intended for childrenClass II
2025-01-01ZOE brand Daily 30+ Prebiotic blend; Dietary Supplement; 500g resealable pouchZoe US, Inc.Product may contain foreign objects: small metal pieces and/or stonesClass II
2024-11-27Douglas Labs Stress-B-Plus Dietary Supplement, Tablets, 90 tablets per bottle. UPC # 10539 97452, Lot Numbers ,50335944 and 50344396. Expiration Date 04/11/2026Nestle Product Technology Center - Nestle Health ScienceNestle Health Science (NHS U.S., LLC) is initiating a recall of Douglas Labs Stress-B-Plus Dietary Supplement Tablets, 90 tablets per bottle. The bottle is white and made of plastic. Lot Numbers 50335944,50344396, expiration date 04/11/2026. The product is being recalled because of Incorrect formulation manufactured vs label claims. Product was manufactured with Niacin (as Nicotinic acid) and supplement facts panel states contains Niacin (as Niacinamide).Class II
2023-11-08JayRobb Vanilla Flavored Egg White Protein Powder. Net Weight 24 oz (1.5 lbs) 680g Dietary Supplement. UPC 6 03907-00462 3Select Custom Solutions, LLCforeign material - plasticClass II
2023-10-04100 vegetarian Fenugreek Capsules 90 count, 600mg, packaged in 150cc Amber Glass Packer with White Polypropylene Cap.Vitality Works, IncForeign material: pieces of a pen (writing utensil).Class II
2023-10-04100 vegetarian Fenugreek Capsules 90 count, 600mg, packaged in 150cc Amber Glass Packer with White Polypropylene Cap.Vitality Works, IncForeign material: pieces of a pen (writing utensil).Class II

Other records from Novartis Consumer Health

The FDA opens one enforcement record per product code, so several of these are frequently one recall event. 11 other records name this firm.

ReportedProductFirmReasonClass
2014-03-05Benefiber fiber supplement stick packs, sugar free and taste free, packaged in the following configurations: (1) Benefiber Fiber Supplement, On-The-Go Stick Packs, Sugar Free, Clear & Taste-Free, packaged in 8.16-oz. boxes containing 68/0.12-oz. stick packs, UPC 300670176686. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ; (2) Benefiber Fiber Supplement, Taste Free, Sugar Free, packaged in 0.36-oz. foil packages containing 3/0.12-oz. stick packs, UPC 300670186036. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ; (3) Benefiber Fiber Supplement, Taste Free, Sugar Free, packaged in 0.36-oz. foil packages containing 3/0.12-oz. stick packs, 8/0.36-oz. foil packages clipped together on a strip, UPC 300679110766. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ;Novartis Consumer HealthThe products are being recalled due to the receipt of a relatively high number of consumer complaints.Class II
2013-10-09Benefiber Fiber Drink Mix, Kiwi Strawberry, Sugar Free, packaged in 5.0-oz. boxes containing 24/0.21-oz. stick packs, UPC 300670106249. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.Novartis Consumer HealthThe products are being recalled due to the receipt of a relatively high number of consumer complaints.Class II
2013-10-09Benefiber Fiber Drink Mix, Cherry Pomegranate, Sugar Free, packaged in 5.0-oz. boxes containing 24/0.21-oz. stick packs, UPC 300670107246. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.Novartis Consumer HealthThe products are being recalled due to the receipt of a relatively high number of consumer complaints.Class II
2013-10-09Benefiber Fiber Supplement Plus Calcium, Orange Natural Flavor, Sugar Free, packaged in 10.76-oz (48 Servings) bottles, UPC 300670108489. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.Novartis Consumer HealthThe products are being recalled due to the receipt of a relatively high number of consumer complaints.Class II
2013-10-09Benefiber Plus Heart Health Non-Thickening Powder, Sugar Free, packaged in 6.4-oz (48 servings) bottles, UPC 300673002487. Distributed by: Novartis Consumer health, Inc., Parsippany, NJ 07054-0622. Made in France.Novartis Consumer HealthThe products are being recalled due to the receipt of a relatively high number of consumer complaints.Class II
2013-10-09Benefiber Fiber Supplement, Orange Natural Flavor, Non-Thickening Powder, Sugar Free, packaged in 5.7-oz. (35 servings) bottles, UPC 300670068356, 9.4-oz (58 servings) bottles, UPC 300670068585, and 18.7-oz. (115 servings) bottles, UPC 300670068158. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622, Made in France.Novartis Consumer HealthThe products are being recalled due to the receipt of a relatively high number of consumer complaints.Class II
2013-10-09Benefiber Non-Thickening Powder, Sugar Free, packaged in the following configurations: (1) 2.8-oz. (20 servings) bottles, UPC 300670044206; (2) 4.6-oz. (32 servings) bottles, UPC 300670044329; (3) 5.4-oz. (38 servings) bottles, UPC 300670044381; (4) 8.6-oz. (62 servings) bottles, UPC 300670044626; (5) 12.3-oz. (90 servings) bottles, UPC 300670044909; (6) 16.7-oz. (125 servings) bottles, UPC 300670044831; (7) 1.6-lb. (190 servings) bottles, UPC 300670044190; (8) 20.2-oz .(125+25=150 servings) bottles, UPC 300670174590; (9) 10.3-oz. (62+13=75 servings) bottles, UPC 300670175757; (10) Bulk .12-oz. (1 serving) stick pack, UPC 300679999996; (11) 3.45-oz. boxes containing 28/0.12-oz. stick packs, UPC 300670030285; and (12) 4.19-oz. boxes containing 28+6/0.12-oz. stick packs, UPC 300670030346. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.Novartis Consumer HealthThe products are being recalled due to the receipt of a relatively high number of consumer complaints.Class II
2013-09-25Benefiber, Fiber Supplement, Assorted Fruit, Sugar Free, 100ct chewable tablets. Novartis Consumer Health, Inc, Parsippany, NJ.Novartis Consumer HealthThe lot number and/or expiration date may be illegible on the outer plastic bottle packaging.Class III
2013-09-25Benefiber, Fiber plus Calcium Supplement, Wild Berry Chewables 90ct, sugar free, chewable tablets bottle. Novartis Consumer Health, Inc, Parsippany, NJ.Novartis Consumer HealthThe lot number and/or expiration date may be illegible on the outer plastic bottle packaging.Class III
2013-09-25Benefiber, Fiber Supplement, 72ct and 114 caplet bottles. Novartis Consumer Health, Inc, Parsippany, NJ.Novartis Consumer HealthThe lot number and/or expiration date may be illegible on the outer plastic bottle packaging.Class III

All 12 records for Novartis Consumer Health

All 2013 recalls · All FDA food recall data

21 CFR 117.40 is the clause behind this recall, and it is one somebody has to produce evidence for at their next audit. Krolda maps supplier documents to the clause they satisfy in FSSC 22000, IFS Food and 21 CFR 117, and routes the corrective action when the evidence is missing.

Early access

Recall records come from the openFDA food enforcement API, published by the U.S. Food and Drug Administration in the public domain. Krolda adds the hazard classification and the clause mapping; neither is an FDA determination. Always check the FDA notice before acting on a recall.