Class IIITerminated · reported 2013-09-25

Benefiber, Fiber plus Calcium Supplement, Wild Berry Chewables 90ct, sugar free…

Novartis Consumer Health recalled this product and the FDA reported the enforcement action on 25 September 2013 as Class III. The recall was initiated by the firm. The lot number and/or expiration date may be illegible on the outer plastic bottle packaging.

The record

Every field below is published by the FDA in the openFDA food enforcement database. Check the FDA notice before acting on any recall: this page is a reading of the public record, not a substitute for it.

Product
Benefiber, Fiber plus Calcium Supplement, Wild Berry Chewables 90ct, sugar free, chewable tablets bottle. Novartis Consumer Health, Inc, Parsippany, NJ.
Reason for recall
The lot number and/or expiration date may be illegible on the outer plastic bottle packaging.
Firm location
Lincoln, Nebraska, United States
Classification
Class III
Status
Terminated
Recall number
F-1903-2013
Quantity
26,604 units
Distribution
Distribution was made nationwide.
Initiated
6 August 2013
Reported by FDA
25 September 2013
Terminated
4 November 2014
Firm notified by
Letter
Product codes
Lot Number and Expiration date 10118852 , 6/30/2013; 10123090, 8/31/2013; 10127095, 10/31/2014.

Reading this record

Five things about this record are not in the record itself, and each one changes how it should be read.

  • Class III means the FDA judged that the product was unlikely to cause harm but violated FDA labelling or manufacturing regulation. The class is assigned by an agency health hazard evaluation under 21 CFR 7.41, not by the firm.
  • The firm started this recall itself. Most FDA food recalls are voluntary, and a recall is a food safety plan working rather than failing. The circumstances in which the agency asks for one instead are set out in 21 CFR 7.45.
  • This is one of 5 records covering the same recall event. The FDA opens one enforcement record per product code, so a recall of a product line appears here many times. Counting these records as 5 separate recalls, which almost every published figure does, overstates it by a factor of 5. All 5 of them are listed on this page.
  • The recall ran for 15 months, from 6 August 2013 to termination on 4 November 2014. Termination means the agency judged that all reasonable effort had been made, under 21 CFR 7.55, and it says nothing about whether product remained in circulation.
  • The FDA published the enforcement report 7 weeks after the firm began the recall.
  • Recalls of fresh produce run a median of 7 months, so this one was longer than usual for its category. Fresh produce is the category where contamination arrives before the facility does: irrigation water, soil amendments and field workers are the routes, and nothing downstream of the farm is a kill step for a product eaten raw.

What this recall was for

Foreign material

A foreign material recall means something that is not food was found in food: metal, plastic, glass, wood or insect matter, usually shed by equipment during processing.

A preventive controls plan covers foreign material under the clauses below. This is where the control belongs, not a finding against any firm named on this page: a recall record states a reason, and most of these recalls were initiated by the firm itself.

21 CFR 117.40
Equipment and utensils: plant equipment designed and maintained so it cannot contaminate food with lubricants, fuel, metal fragments or contaminated water.
21 CFR 117.80(c)
Manufacturing operations: the measures that protect food from contamination during processing, including the effective ones against metal and other extraneous material.
21 CFR 117.150
Corrective actions: what a facility does when a preventive control was not properly implemented, including identifying and correcting the problem and evaluating the food for safety.

Filed under fresh produce and dietary supplements. A product can sit in more than one.

Every product in this recall

The FDA opened 5 enforcement records for this one recall, one per product code. This page carries all of them; the 4 below each have their own page with that product’s lot codes and distribution, and search engines are pointed here for the recall as a whole.

The other 4 records of FDA event 66013
ReportedProductFirmReasonClass
2013-09-25Benefiber, Fiber Supplement, Assorted Fruit, Sugar Free, 100ct chewable tablets. Novartis Consumer Health, Inc, Parsippany, NJ.Novartis Consumer HealthThe lot number and/or expiration date may be illegible on the outer plastic bottle packaging.Class III
2013-09-25Benefiber, Fiber Supplement, 72ct and 114 caplet bottles. Novartis Consumer Health, Inc, Parsippany, NJ.Novartis Consumer HealthThe lot number and/or expiration date may be illegible on the outer plastic bottle packaging.Class III
2013-09-25Benefibre, Orange Creme Chewables, 36ct and 100ct chewable tablet bottles. Foreign labeling: Novartis Consumer Health Canada Inc, Mississauga, ON.Novartis Consumer HealthThe lot number and/or expiration date may be illegible on the outer plastic bottle packaging.Class III
2013-09-25Benefiber, Fiber Supplement, Orange Creme Chewables, Sugar Free, 36ct and 100ct chewable tablet bottles. Novartis Consumer Health, Inc, Parsippany, NJ.Novartis Consumer HealthThe lot number and/or expiration date may be illegible on the outer plastic bottle packaging.Class III

Other fresh produce recalls for the same reason

These are the closest records in the corpus: the same kind of food, recalled for a hazard this record also names. Unlike the firm’s own records below, they come from different companies, which is what makes them a pattern rather than a history.

ReportedProductFirmReasonClass
2026-09-02Outshine Fruit Bars Grape, 6-Count 2.5 ounce, with UPC 041548244044, packaged in paper outer cartons; individual fruit bars in plastic wrapper. Keep at 0F (-18C) or colder.Dreyer's Grand Ice Cream Inc.Foreign object: products may contain glass piecesClass II
2026-09-02Outshine Fruit Bars Strawberry, 6-Count 2.5 ounce, with UPC 041548610047, packaged in paper outer cartons; individual fruit bars in plastic wrapper. Keep at 0F (-18C) or colder.Dreyer's Grand Ice Cream Inc.Foreign object: products may contain glass piecesClass II
2026-09-02Outshine Fruit Bars Strawberry, Pineapple, Grape, Tangerine. 24-Count 2.5 ounce, UPC 041548816678, packaged in paper outer cartons; individual fruit bars in plastic wrapper. Keep at 0F (-18C) or colder.Dreyer's Grand Ice Cream Inc.Foreign object: products may contain glass piecesClass II
2026-08-12Pumpkin Tree Peter Rabbit Organics Banana & Strawberry fruit puree, 4oz/113g pouch, UPC 815367010780, PTO Item 10720. Distributed by: PT Organics Ltd, 333 South State St, Suite V-142, Lake Oswego, OR 97034. Product is pasteurized blend of banana and strawberry purees sold in single serve spouted flexible film pouch (4oz/113g) with red cap. It is intended for consumption by children aged +6 months. Each master case contains 10/4oz. pouches of PT Organics Banana Strawberry 1006034. The bar code on master case label is 00815367010797.PT Organics LimitedPossible foreign object (thin, soft plastic strands).Class II
2026-08-12Flexible food pouch (3-layer foil, spouted, #CP6088), manufactured for packaging Pumpkin Tree Peter Rabbit Organics Banana & Strawberry, 4 oz food puree, UPC 815367010780.CHEER PACKFlexible food pouch may release thin plastic strips into food.Class II
2026-06-10STRAUS FAMILY CREAMERY Strawberry ORGANIC SUPER PREMIUM ICE CREAM ONE QUART (946mL) ONE PINT (473mL) Produced and Distributed by Straus Family Creamery, Petaluma, CA 94952 UPC for QUART: 784830100979 UPC for PINT: 784830100955Straus Family CreameryPotential contamination with foreign objects (metal pieces).Class II
2026-05-13Fain s Blackberry Honey Spread, 12oz net wt., UPC 01832213862Walker Honey CoCreamed honey products may contain stainless steel dust/flakes and/or small particles or shreds of plastic.Class II
2026-05-13Blackberry Creamed Honey 671333101308 * These product labels may also say Whipped Honey instead of Creamed Honey as labels and size were changed in this timeline from 14 oz Creamed Honey to 11 oz Whipped Honey.The UPC codes remained the same. Packaged in Glass jars UPC Code: 671333101308Walker Honey CoCreamed honey products may contain stainless steel dust/flakes and/or small particles or shreds of plastic.Class II

Other records from Novartis Consumer Health

The FDA opens one enforcement record per product code, so several of these are frequently one recall event. 11 other records name this firm.

ReportedProductFirmReasonClass
2014-03-05Benefiber fiber supplement stick packs, sugar free and taste free, packaged in the following configurations: (1) Benefiber Fiber Supplement, On-The-Go Stick Packs, Sugar Free, Clear & Taste-Free, packaged in 8.16-oz. boxes containing 68/0.12-oz. stick packs, UPC 300670176686. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ; (2) Benefiber Fiber Supplement, Taste Free, Sugar Free, packaged in 0.36-oz. foil packages containing 3/0.12-oz. stick packs, UPC 300670186036. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ; (3) Benefiber Fiber Supplement, Taste Free, Sugar Free, packaged in 0.36-oz. foil packages containing 3/0.12-oz. stick packs, 8/0.36-oz. foil packages clipped together on a strip, UPC 300679110766. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ;Novartis Consumer HealthThe products are being recalled due to the receipt of a relatively high number of consumer complaints.Class II
2013-10-09Benefiber Fiber Drink Mix, Kiwi Strawberry, Sugar Free, packaged in 5.0-oz. boxes containing 24/0.21-oz. stick packs, UPC 300670106249. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.Novartis Consumer HealthThe products are being recalled due to the receipt of a relatively high number of consumer complaints.Class II
2013-10-09Benefiber Fiber Drink Mix, Cherry Pomegranate, Sugar Free, packaged in 5.0-oz. boxes containing 24/0.21-oz. stick packs, UPC 300670107246. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.Novartis Consumer HealthThe products are being recalled due to the receipt of a relatively high number of consumer complaints.Class II
2013-10-09Benefiber Fiber Supplement Plus Calcium, Orange Natural Flavor, Sugar Free, packaged in 10.76-oz (48 Servings) bottles, UPC 300670108489. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.Novartis Consumer HealthThe products are being recalled due to the receipt of a relatively high number of consumer complaints.Class II
2013-10-09Benefiber Plus Heart Health Non-Thickening Powder, Sugar Free, packaged in 6.4-oz (48 servings) bottles, UPC 300673002487. Distributed by: Novartis Consumer health, Inc., Parsippany, NJ 07054-0622. Made in France.Novartis Consumer HealthThe products are being recalled due to the receipt of a relatively high number of consumer complaints.Class II
2013-10-09Benefiber Fiber Supplement, Orange Natural Flavor, Non-Thickening Powder, Sugar Free, packaged in 5.7-oz. (35 servings) bottles, UPC 300670068356, 9.4-oz (58 servings) bottles, UPC 300670068585, and 18.7-oz. (115 servings) bottles, UPC 300670068158. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622, Made in France.Novartis Consumer HealthThe products are being recalled due to the receipt of a relatively high number of consumer complaints.Class II
2013-10-09Benefiber Non-Thickening Powder, Sugar Free, packaged in the following configurations: (1) 2.8-oz. (20 servings) bottles, UPC 300670044206; (2) 4.6-oz. (32 servings) bottles, UPC 300670044329; (3) 5.4-oz. (38 servings) bottles, UPC 300670044381; (4) 8.6-oz. (62 servings) bottles, UPC 300670044626; (5) 12.3-oz. (90 servings) bottles, UPC 300670044909; (6) 16.7-oz. (125 servings) bottles, UPC 300670044831; (7) 1.6-lb. (190 servings) bottles, UPC 300670044190; (8) 20.2-oz .(125+25=150 servings) bottles, UPC 300670174590; (9) 10.3-oz. (62+13=75 servings) bottles, UPC 300670175757; (10) Bulk .12-oz. (1 serving) stick pack, UPC 300679999996; (11) 3.45-oz. boxes containing 28/0.12-oz. stick packs, UPC 300670030285; and (12) 4.19-oz. boxes containing 28+6/0.12-oz. stick packs, UPC 300670030346. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.Novartis Consumer HealthThe products are being recalled due to the receipt of a relatively high number of consumer complaints.Class II
2013-09-25Benefiber, Fiber Supplement, Assorted Fruit, Sugar Free, 100ct chewable tablets. Novartis Consumer Health, Inc, Parsippany, NJ.Novartis Consumer HealthThe lot number and/or expiration date may be illegible on the outer plastic bottle packaging.Class III
2013-09-25Benefiber, Fiber Supplement, 72ct and 114 caplet bottles. Novartis Consumer Health, Inc, Parsippany, NJ.Novartis Consumer HealthThe lot number and/or expiration date may be illegible on the outer plastic bottle packaging.Class III
2013-09-25Benefibre, Orange Creme Chewables, 36ct and 100ct chewable tablet bottles. Foreign labeling: Novartis Consumer Health Canada Inc, Mississauga, ON.Novartis Consumer HealthThe lot number and/or expiration date may be illegible on the outer plastic bottle packaging.Class III

All 12 records for Novartis Consumer Health

All 2013 recalls · All FDA food recall data

21 CFR 117.40 is the clause behind this recall, and it is one somebody has to produce evidence for at their next audit. Krolda maps supplier documents to the clause they satisfy in FSSC 22000, IFS Food and 21 CFR 117, and routes the corrective action when the evidence is missing.

Early access

Recall records come from the openFDA food enforcement API, published by the U.S. Food and Drug Administration in the public domain. Krolda adds the hazard classification and the clause mapping; neither is an FDA determination. Always check the FDA notice before acting on a recall.