Class IITerminated · reported 2018-08-01

HEB Creamy Creations Orange and Lime Sherbet Cup 3 oz packaged in a 12 count plastic bag…

H-E-B GROCERY COMPANY LP DBA HEB recalled this product and the FDA reported the enforcement action on 1 August 2018 as Class II. The recall was initiated by the firm. Potential to contain metal fragments

The record

Every field below is published by the FDA in the openFDA food enforcement database. Check the FDA notice before acting on any recall: this page is a reading of the public record, not a substitute for it.

Product
HEB Creamy Creations Orange and Lime Sherbet Cup 3 oz packaged in a 12 count plastic bag - (6-3oz. Orange Flavored Sherbet cups and 6-3oz. Lime Flavored Sherbet cups)
Reason for recall
Potential to contain metal fragments
Firm location
San Antonio, Texas, United States
Classification
Class II
Status
Terminated
Recall number
F-1668-2018
Quantity
327 cases (1308 units)
Distribution
Texas
Initiated
18 July 2018
Reported by FDA
1 August 2018
Terminated
4 September 2018
Firm notified by
Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit
Product codes
UPC 4122081930 and Date Code Code date 09DEC(DIC)18

Reading this record

Five things about this record are not in the record itself, and each one changes how it should be read.

  • Class II means the FDA judged a remote probability of serious harm, or a probability of temporary or medically reversible harm. The class is assigned by an agency health hazard evaluation under 21 CFR 7.41, not by the firm.
  • The firm started this recall itself. Most FDA food recalls are voluntary, and a recall is a food safety plan working rather than failing. The circumstances in which the agency asks for one instead are set out in 21 CFR 7.45.
  • This is one of 2 records covering the same recall event. The FDA opens one enforcement record per product code, so a recall of a product line appears here many times. Counting these records as 2 separate recalls, which almost every published figure does, overstates it by a factor of 2. All 2 of them are listed on this page.
  • The recall ran for 7 weeks, from 18 July 2018 to termination on 4 September 2018. Termination means the agency judged that all reasonable effort had been made, under 21 CFR 7.55, and it says nothing about whether product remained in circulation.
  • The FDA published the enforcement report 2 weeks after the firm began the recall.
  • Recalls of ice cream or frozen dessert run a median of 7 months, so this one was shorter than usual for its category. Ice cream and frozen desserts are ready to eat and never cooked again, and freezing preserves Listeria rather than killing it, which is why a positive environmental sample in a frozen dessert plant becomes a recall rather than a corrective action.

What this recall was for

Foreign material

A foreign material recall means something that is not food was found in food: metal, plastic, glass, wood or insect matter, usually shed by equipment during processing.

A preventive controls plan covers foreign material under the clauses below. This is where the control belongs, not a finding against any firm named on this page: a recall record states a reason, and most of these recalls were initiated by the firm itself.

21 CFR 117.40
Equipment and utensils: plant equipment designed and maintained so it cannot contaminate food with lubricants, fuel, metal fragments or contaminated water.
21 CFR 117.80(c)
Manufacturing operations: the measures that protect food from contamination during processing, including the effective ones against metal and other extraneous material.
21 CFR 117.150
Corrective actions: what a facility does when a preventive control was not properly implemented, including identifying and correcting the problem and evaluating the food for safety.

Filed under ice cream and frozen desserts. A product can sit in more than one.

Every product in this recall

The FDA opened 2 enforcement records for this one recall, one per product code. This page carries all of them; the 1 below each have their own page with that product’s lot codes and distribution, and search engines are pointed here for the recall as a whole.

Other ice cream and frozen desserts recalls for the same reason

These are the closest records in the corpus: the same kind of food, recalled for a hazard this record also names. Unlike the firm’s own records below, they come from different companies, which is what makes them a pattern rather than a history.

ReportedProductFirmReasonClass
2026-08-26Gifford's HomeMaine ice cream brand POWER PLAY FUDGE; ONE QUART (946 mL); UPC: 8 60864 00030 7Gifford's Dairy, Inc.Potential foreign object contamination: rubber piecesClass II
2026-08-05DQ Chocolate Reduced Fat Ice Cream Mix, 5 GAL (18.9L). Keep refrigerated.Galliker Dairy Co, Inc.Foreign material found in product (identified as metal shavings)Class II
2026-06-10STRAUS FAMILY CREAMERY Cookie Dough ORGANIC SUPER PREMIUM ICE CREAM ONE PINT (473mL) Produced and Distributed by Straus Family Creamery, Petaluma, CA 94952 UPC: 784830101044Straus Family CreameryPotential contamination with foreign objects (metal pieces).Class II
2026-06-10STRAUS FAMILY CREAMERY Mint Chip ORGANIC SUPER PREMIUM ICE CREAM ONE PINT (473mL) Produced and Distributed by Straus Family Creamery, Petaluma, CA 94952 UPC: 784830100504Straus Family CreameryPotential contamination with foreign objects (metal pieces).Class II
2026-06-10STRAUS FAMILY CREAMERY Strawberry ORGANIC SUPER PREMIUM ICE CREAM ONE QUART (946mL) ONE PINT (473mL) Produced and Distributed by Straus Family Creamery, Petaluma, CA 94952 UPC for QUART: 784830100979 UPC for PINT: 784830100955Straus Family CreameryPotential contamination with foreign objects (metal pieces).Class II
2026-06-10STRAUS FAMILY CREAMERY Vanilla Bean ORGANIC SUPER PREMIUM ICE CREAM ONE PINT (473mL) Produced and Distributed by Straus Family Creamery, Petaluma, CA 94952 UPC: 784830100306Straus Family CreameryPotential contamination with foreign objects (metal pieces).Class II
2026-06-10STRAUS FAMILY CREAMERY Dutch Chocolate ORGANIC SUPER PREMIUM ICE CREAM ONE QUART (946mL) Produced and Distributed by Straus Family Creamery, Petaluma, CA 94952 UPC: 784830100122Straus Family CreameryPotential contamination with foreign objects (metal pieces).Class II
2026-05-06My Mochi Strawberry flavored Non-Dairy Frozen Dessert; 7.5 oz; 6 pieces per container. UPC# 0-70934-99645-8The Mochi Ice Cream Company, LLCForeign object found inside retail container.Class II

Other records from H-E-B GROCERY COMPANY LP DBA HEB

The FDA opens one enforcement record per product code, so several of these are frequently one recall event. 23 other records name this firm.

ReportedProductFirmReasonClass
2019-10-02H-E-B Select Ingredients Creamy Creations Strawberry Ice Cream 1/2 gallon UPC 4122034602 packaged in paper carton with lidH-E-B GROCERY COMPANY LP DBA HEBPotential to contain metal shavingsClass II
2018-08-01HEB Creamy Creations Vanilla Chocolate Cup 3 oz packaged in a 12 count plastic bag - (6-3oz. Chocolate Ice Cream cups and 6-3oz. Vanilla Ice Cream cups)H-E-B GROCERY COMPANY LP DBA HEBPotential to contain metal fragmentsClass II
2018-06-20HEB Creamy Creations Orange & Cream Swirl Sherbet quartH-E-B GROCERY COMPANY LP DBA HEBMay contain broken metal piecesClass II
2018-06-20HEB Creamy Creations No Sugar Added Orange Sherbet quartH-E-B GROCERY COMPANY LP DBA HEBMay contain broken metal piecesClass II
2018-06-20HEB Creamy Creations No Sugar Added Strawberry Sherbet quartH-E-B GROCERY COMPANY LP DBA HEBMay contain broken metal piecesClass II
2018-06-20HEB Creamy Creations Strawberry & Cream Swirl Sherbet quartH-E-B GROCERY COMPANY LP DBA HEBMay contain broken metal piecesClass II
2018-06-20EconoMax Vanilla, 4 quarts and 56 ouncesH-E-B GROCERY COMPANY LP DBA HEBMay contain broken metal piecesClass II
2018-06-20HEB Creamy Creations Rainbow Sherbet quartH-E-B GROCERY COMPANY LP DBA HEBMay contain broken metal piecesClass II
2018-06-20Hill Country Fare Chocolate 4.5 quartsH-E-B GROCERY COMPANY LP DBA HEBMay contain broken metal piecesClass II
2018-06-20Hill Country Fare Cookies and Cream 56 ouncesH-E-B GROCERY COMPANY LP DBA HEBMay contain broken metal piecesClass II

All 24 records for H-E-B GROCERY COMPANY LP DBA HEB

All 2018 recalls · All FDA food recall data

21 CFR 117.40 is the clause behind this recall, and it is one somebody has to produce evidence for at their next audit. Krolda maps supplier documents to the clause they satisfy in FSSC 22000, IFS Food and 21 CFR 117, and routes the corrective action when the evidence is missing.

Early access

Recall records come from the openFDA food enforcement API, published by the U.S. Food and Drug Administration in the public domain. Krolda adds the hazard classification and the clause mapping; neither is an FDA determination. Always check the FDA notice before acting on a recall.